Omnichannel Media

A traveler staring out the plane window at clouds.

3hours

average passenger time
spent with inflight
screens per flight

Woman on plane looking at her phone and laptop while woman next to her uses inflight entertainment screen.

Addressable touchpoints across travelers' journey

Connect with travelers during every step of their journey through our digital channels, seatback screens or airportad placements.

Phone icon

Preflight

Reach customers while they're researching destinationsor getting ready for their trip

  • 500 million monthly web page views
  • 100 million monthly emails
Airport icon

At the airport

Engage while travelers are waiting for their flight - andready to spend.

  • 12 million United Club visits
  • Digital OOH available across assets in United clubs, jetbridges and gate information displays
Airplane seat icon

In the air

Get customers' undivided attention in the sky.

  • 200 million customers with inflight entertainment systems by 2027
  • 165 million reachable travelers through inflight Wi-Fi sponsorships
  • Starlink partnership starting in 2025 unlocks new engagement opportunities
Miles icon

Wherever they go

Stay connected after their trip ends.

  • 200 million monthly app page views
  • Over 50 million matched profiles on offsite CT
  • Reach audience segments off-platform via premium digital and CTV media

Deep engagement in
premium environments

Reach attentive audiences in airports and in front of our screens.

216 million+

hours of passenger time spent in airports every year

350 million+

annual engagement impressions in jetways and gates

300 million+

hours of annual passenger time spent with inflight screens

Two travelers talking to an airport agent.

Case study: Chase

United first-party data
drove uplift in media
performance

3xlift in credit card sign-ups
Kinective Media℠ is part of a traveler commerce platform offered by United Airlines.Kinective Media LinkedIn